Step 3 - How To Register A New VizVox Account

Please read the following instructions before clicking the link at the bottom of the page to register

Currently, Windows 10 is not yet supported for remote video visitation.  We are working to identify the incompatibilties and hope to have resolution soon.  Please check back later for further updates.

Click on Visitor Registration

Select the inmate that you wish to visit with using the first initial of the inmate’s last name

The Visitor Information Screen appears

  • Fill in all of the required fields as indicated with the
  • Set a unique user name and password
  • Select the ID type and enter the ID number
  • Fill in your date of birth, gender and ethnicity
  • Enter your email address
  • Enter your current address and the telephone number associated with your ICSolutions PrePaid account
  • Click Next

The Registration Complete screen will appear with the Visitors registration number assigned. Please make note of your registration number as it will be needed every time you arrive for your video visitation session.

After registration. Verify your account by clicking login at the top right hand corner of the page.

Enter your login name and password.

If your login was successful you may now schedule a visit.

Please note, if the facility requires visitor approval you will need to wait for the facility to approve you as a visitor before you can schedule a visit.

Follow these steps when you visit the Vizvox site