Step 2 - How to Register a New Vizvox Account

Please read the following instructions before clicking the link at the bottom of the page to register.

Currently, Windows 10 is not yet supported for remote video visitation.  We are working to identify the incompatibilties and hope to have resolution soon.  Please check back later for further updates.

Due to technologations limitations inherent in Satellite internet (DishNet, Excede, HughesNet, StarBand, WildBlue and many others) we cannot guarantee the quality of video visitation when utilizing satellite internet service. Furthermore, VizVox will not be able to research problems that the remote visitor may experience (dropped calls, choppy video and/or audio etc.). If you are unsure of your internete service type, please contact your internet provider to confirm. 

Click on Visitor Registration

Select the inmate that you wish to visit with using the first initial of the inmate’s last name

The Visitor Information Screen appears

  • Fill in all fields
  • Set a unique user name and password
  • Select the ID type and enter the ID number
  • Fill in your date of birth (enter mm/dd/yyyy) , gender and ethnicity (ethnicity is optional)
  • Enter your email address
  • Enter your current address and the telephone number associated with your ICSolutions PrePaid account
  • Click SAVE

The Registration Complete screen will appear.

After registration. Verify your account by clicking (go to) login page.

Enter your login name and password.

If your login was successful you may now schedule a visit.

Please note, if the facility requires visitor approval you will need to wait for the facility to approve you as a visitor before you can schedule a visit.

Follow these steps when you visit the Vizvox site