Step 6 - How To Conduct A Visit from Home

15 minutes prior to the start time of your remote visit open the VizVox Phone Client on your computer

Once it is open, enter your user name and login in the appropriate fields then click on “VISIT”

Once logged in, the screen will be blank for a bit until someone from the facility comes on. They will be verifying your identity, so please have your photo identification ready.

Please note: This may take several minutes, please stay connected until a representative from the facility connects with you.

After the representative from the facility has verified your identity, they will then instruct you to hang up the call and then reconnect so that they can connect you directly with the resident.